Terms of service

Below is a revised version specifically for digital eBooks and downloadable products sold by Ultimate Collection of Brownies. I removed shipping language, clarified digital delivery, added personal-use licensing, and strengthened the rules against copying, sharing, reselling, and uploading the eBook. It is adapted from the terms you provided.

TERMS OF SERVICE

OVERVIEW

Welcome to Ultimate Collection of Brownies.

The terms “we”, “us” and “our” refer to Ultimate Collection of Brownies. We operate this website and provide digital products, including eBooks, recipe collections, guides, downloadable files, educational content and related services.

These Terms of Service, together with our Privacy Policy, Refund Policy and any other policies displayed on our website, explain your rights and responsibilities when visiting our website or purchasing and using our digital products.

Please read these Terms of Service carefully before accessing our website or purchasing any product.

By visiting, interacting with or using our website, purchasing a digital product, or downloading any content from us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you must not use our website, purchase our products or access our digital content.

SECTION 1 – ELIGIBILITY AND ACCESS

By using our website or purchasing our products, you confirm that you are legally permitted to enter into a binding agreement in your country or place of residence.

If you are under the age of majority, you may only use our website or purchase our products with the permission and supervision of a parent or legal guardian.

You may be required to provide information such as your name, email address, billing details and payment information when making a purchase.

You agree that all information you provide is accurate, complete and current.

You are responsible for ensuring that the email address supplied during checkout is correct, as your download link, order confirmation and other important information may be delivered to that email address.

You are responsible for maintaining the security of any account, password or download link associated with your purchase.

You may not transfer, sell or provide access to your account or private download links to another person.

SECTION 2 – DIGITAL PRODUCTS

Ultimate Collection of Brownies sells digital products, including but not limited to:

  • eBooks;

  • digital cookbooks;

  • recipe collections;

  • printable guides;

  • downloadable PDF files;

  • baking guides;

  • educational materials; and

  • other digital resources.

No physical product will be shipped unless the relevant product page expressly states otherwise.

Product images, mock-ups and previews are displayed for illustrative purposes. The appearance of the digital product may vary depending on your device, screen settings, software or PDF reader.

We make reasonable efforts to describe our products accurately. However, minor errors, formatting differences or typographical mistakes may occasionally occur.

We reserve the right to update, correct, improve, replace or discontinue a digital product at any time.

Purchasing a product does not guarantee that future updates, additional editions or newly released content will be provided free of charge unless this is expressly stated on the product page.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase a digital product from Ultimate Collection of Brownies.

We reserve the right to accept or decline an order where reasonably necessary, including where:

  • payment is unsuccessful;

  • fraud or unauthorised payment is suspected;

  • incorrect pricing has been displayed;

  • inaccurate customer information has been supplied;

  • the purchase violates these Terms; or

  • a technical error affects the transaction.

Your order is accepted once payment has been successfully processed and an order confirmation or download link has been issued.

Please review your order carefully before completing payment. Due to the digital nature of our products and the possibility of immediate access, orders may not be cancellable once the download link has been delivered or the product has been accessed.

Products purchased from Ultimate Collection of Brownies are intended for the purchaser’s personal use only and may not be purchased for resale, redistribution or commercial licensing unless we have provided prior written permission.

SECTION 4 – PRICES AND PAYMENT

All prices displayed on our website are subject to change without notice.

The price charged will be the price displayed at the time your order is completed, subject to the correction of genuine pricing or technical errors.

Any applicable taxes, transaction charges or currency conversion fees may be added or applied during checkout, depending on your location, payment provider and selected payment method.

You agree to provide current, accurate and complete billing and payment information.

By submitting payment information, you confirm that:

  1. you are authorised to use the selected payment method;

  2. the information provided is correct;

  3. you authorise us and our payment provider to process the transaction; and

  4. you agree to pay the full amount displayed at checkout.

Payments may be processed by third-party payment providers. We do not directly store or control all payment information submitted through those providers.

Your use of a third-party payment service may also be subject to that provider’s terms and privacy policies.

SECTION 5 – DIGITAL DELIVERY

Digital products are normally delivered electronically after successful payment.

Delivery may take place through:

  • an on-screen download page;

  • an email containing a download link;

  • access to an online customer account;

  • a digital product delivery platform; or

  • another electronic delivery method stated during checkout.

You are responsible for providing a valid and accessible email address.

You are also responsible for ensuring that your device, software and internet connection are capable of opening and using the purchased files.

Most eBooks are supplied in PDF format unless otherwise stated.

Delivery times are estimates and may be affected by payment verification, email filtering, technical problems, internet outages or third-party platform delays.

If you do not receive your product within a reasonable period after successful payment, please check your spam or junk folder and contact us at ultimatebrownies01@gmail.com.

You must contact us using the same email address used when placing your order, where possible.

We may verify your order before reissuing a download link.

SECTION 6 – DOWNLOAD LINKS

Download links may be subject to expiry dates, access limits or download limits.

You are responsible for downloading and securely saving your purchased product after receiving access.

We recommend keeping a personal backup copy of your purchased file.

We are not required to provide unlimited replacement downloads where:

  • the original download was successfully delivered;

  • the customer deleted or misplaced the file;

  • the customer no longer has access to the original email account;

  • the customer changes devices;

  • the download limit has been exceeded; or

  • an unreasonable period has passed since purchase.

However, we may choose to reissue access at our discretion after verifying the original order.

Download links and customer access details may not be shared with other people.

SECTION 7 – LICENCE TO USE DIGITAL PRODUCTS

When you purchase a digital product from Ultimate Collection of Brownies, you are purchasing a limited licence to use the product.

You are not purchasing ownership of the copyright, recipes, design, layout, images, branding or other intellectual property contained in the product.

Unless we expressly agree otherwise in writing, your purchase gives you a limited, revocable, non-exclusive, non-transferable licence to download and use the product for your own personal, non-commercial use.

You may:

  • download the product onto your personal devices;

  • keep a personal backup copy;

  • print one copy for your own personal use; and

  • use the recipes and information for your own household baking.

Purchasing an eBook does not grant you permission to copy, reproduce, distribute or commercially exploit the eBook itself.

SECTION 8 – PERMITTED RECIPE USE

You may use the recipes in our eBooks to bake products for yourself, your family, social occasions or your own small baking activities.

You may sell baked goods that you personally make using the recipes, provided that you do not claim ownership of our written material, photographs, design or branding.

You may not:

  • reproduce the written recipes for distribution;

  • publish the recipes on a website, blog, app or social-media page;

  • include the recipes in another cookbook or digital product;

  • sell or distribute recipe cards copied from the eBook;

  • use our photographs, graphics or page designs to market your own products;

  • claim that you created or own our eBook content; or

  • use the name Ultimate Collection of Brownies in a way that suggests an official partnership without our written permission.

SECTION 9 – PROHIBITED SHARING AND RESALE

You may not, without our prior written permission:

  • share the complete eBook or any substantial portion of it with another person;

  • forward the eBook or download link by email, messaging service or social media;

  • upload the product to Google Drive, Dropbox, OneDrive, Telegram, WhatsApp groups, Facebook groups, file-sharing websites or similar platforms for other people to access;

  • reproduce or photocopy the product for distribution;

  • sell, resell, rent, lend, sublicense or redistribute the product;

  • publish the product on another website or platform;

  • remove copyright notices, watermarks or branding;

  • convert the product into another format for distribution;

  • include our content in another paid or free product;

  • use the content to create a competing cookbook, recipe database or subscription product; or

  • falsely claim authorship or ownership of our content.

Each purchase is licensed to one purchaser only.

If another person would like a copy, they must purchase their own licence.

Unauthorised sharing, reproduction or resale may result in the suspension of access and may constitute copyright infringement.

SECTION 10 – INTELLECTUAL PROPERTY

All content made available through our website and digital products is owned by or licensed to Ultimate Collection of Brownies.

This includes, without limitation:

  • eBooks;

  • recipes and recipe collections;

  • written instructions;

  • baking guides;

  • photographs;

  • graphics;

  • illustrations;

  • logos;

  • product names;

  • branding;

  • website text;

  • page designs;

  • layouts;

  • downloadable files;

  • videos; and

  • marketing materials.

This content is protected by applicable copyright, trademark and intellectual-property laws.

Except for the limited personal-use licence granted under these Terms, no rights are transferred to you.

All rights not expressly granted are reserved.

SECTION 11 – REFUNDS AND CANCELLATIONS

Due to the digital nature of our products, purchases are generally non-refundable once:

  • the digital product has been delivered;

  • a download link has been issued;

  • the file has been downloaded;

  • access to the content has been granted; or

  • the customer has otherwise received the benefit of the purchase.

A refund will not normally be provided because:

  • you changed your mind;

  • you purchased the wrong product;

  • you did not read the product description;

  • you no longer want the product;

  • you expected a physical book;

  • the product was incompatible with your preferred device despite being supplied in the stated format;

  • you lack the required software or internet access;

  • you found similar information elsewhere;

  • you did not use the product; or

  • the product did not match a personal taste or preference.

Nothing in this section limits any mandatory consumer rights that cannot legally be excluded.

If the file is defective, corrupted, materially different from the description or cannot be accessed because of an error on our side, please contact us at ultimatebrownies01@gmail.com.

We will first attempt to resolve the issue by replacing the file, correcting the download link or providing reasonable technical assistance.

Where we cannot supply the purchased product or correct a verified defect, we may provide a replacement, store credit or refund, depending on the circumstances and applicable law.

Refund requests must include:

  • the purchaser’s name;

  • the email address used during checkout;

  • the order number;

  • the date of purchase;

  • a description of the problem; and

  • screenshots or other supporting information where relevant.

SECTION 12 – CUSTOMER RESPONSIBILITIES

Before purchasing, you are responsible for reviewing:

  • the product description;

  • the file format;

  • the contents or features included;

  • the system or software requirements;

  • the price; and

  • any restrictions stated on the product page.

You are responsible for ensuring that you have a compatible device and appropriate software to access the product.

You must not request a refund after downloading or accessing a product while continuing to use, copy, retain, distribute or benefit from that product.

Any fraudulent payment dispute, false chargeback or dishonest refund request may result in your access being suspended and evidence of delivery being provided to the payment provider.

SECTION 13 – EDUCATIONAL AND INFORMATIONAL PURPOSES

Our eBooks, recipes, guides and other materials are provided for general informational, educational and entertainment purposes.

Results may vary depending on ingredients, equipment, measurements, oven temperatures, altitude, humidity, baking techniques and other circumstances.

We do not guarantee that every recipe will produce identical results for every customer.

You are responsible for following safe food-handling, storage and cooking practices.

You must use your own judgement when preparing, storing, serving or selling food.

Our content does not constitute professional medical, nutritional, allergy, legal, tax or business advice.

SECTION 14 – ALLERGIES AND DIETARY REQUIREMENTS

Our products may contain or refer to ingredients associated with allergies or intolerances, including but not limited to:

  • gluten;

  • wheat;

  • eggs;

  • dairy;

  • milk;

  • peanuts;

  • tree nuts;

  • soy; and

  • other allergens.

You are responsible for checking all ingredients and product labels before preparing or consuming a recipe.

Ingredient manufacturers may change their formulations, manufacturing methods or allergy warnings without notice.

Where substitutions or dietary alternatives are suggested, we do not guarantee that they will be suitable for every allergy, intolerance or medical requirement.

Anyone with a serious allergy, intolerance or dietary condition should consult an appropriately qualified healthcare professional and use suitable precautions.

Ultimate Collection of Brownies is not responsible for allergic reactions or other health consequences resulting from the preparation, handling or consumption of food based on our content, except where liability cannot legally be excluded.

SECTION 15 – CUSTOMER REVIEWS AND FEEDBACK

If you send us a review, testimonial, photograph, suggestion, comment or other feedback, you confirm that you have the right to provide it.

You grant us permission to use, reproduce, edit, publish and display that feedback for legitimate business and marketing purposes, unless you ask us in writing not to do so.

We may use reviews or testimonials on our website, social-media pages, advertisements or promotional materials.

We will not be required to compensate you for feedback unless agreed otherwise in writing.

You must not submit content that is:

  • false or misleading;

  • unlawful;

  • abusive or defamatory;

  • discriminatory;

  • obscene;

  • threatening;

  • infringing of another person’s rights;

  • infected with malicious software; or

  • submitted using a false identity.

We reserve the right to remove or decline to publish feedback that violates these Terms.

SECTION 16 – THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including:

  • payment processors;

  • website-hosting providers;

  • email-delivery services;

  • digital-download platforms;

  • analytics providers;

  • social-media platforms; and

  • external websites.

We do not control all third-party websites or services and are not responsible for their content, availability, security, policies or practices.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

You access third-party websites and services at your own discretion.

Questions or complaints relating specifically to a third-party service should be directed to the relevant provider.

SECTION 17 – PRIVACY

We collect and process personal information in accordance with our Privacy Policy and applicable data-protection laws.

Personal information may include your name, email address, billing information, order details, device information and website usage information.

We may share information with trusted third-party providers where necessary to:

  • process payments;

  • deliver digital products;

  • operate our website;

  • communicate with customers;

  • prevent fraud;

  • comply with legal requirements; and

  • improve our services.

Please review our Privacy Policy for more information.

Privacy Policy: [INSERT PRIVACY POLICY LINK]

SECTION 18 – ERRORS, INACCURACIES AND OMISSIONS

Our website or digital products may occasionally contain typographical errors, inaccuracies or omissions relating to:

  • product descriptions;

  • recipe instructions;

  • ingredients;

  • measurements;

  • pricing;

  • promotions;

  • availability; or

  • other content.

We reserve the right to correct errors, update content, revise products or cancel an affected order where reasonably necessary.

Where a correction materially affects a purchased digital product, we may issue an updated file at our discretion.

SECTION 19 – PROHIBITED USES

You may use our website and products only for lawful purposes.

You may not use them:

  • to violate any law or regulation;

  • to infringe our intellectual-property rights or those of another person;

  • to distribute malicious software;

  • to gain unauthorised access to our website or systems;

  • to collect other users’ personal information;

  • to send spam or misleading communications;

  • to impersonate another person;

  • to interfere with the website’s security or operation;

  • to scrape, copy or extract website content for republication;

  • to train, populate or develop a competing recipe database or digital product;

  • to bypass download restrictions or access controls; or

  • to assist another person in carrying out any prohibited activity.

We reserve the right to restrict, suspend or terminate access where we reasonably believe these Terms have been violated.

SECTION 20 – SUSPENSION AND TERMINATION

We may suspend or terminate your access to our website, digital products or download services where:

  • you breach these Terms;

  • you share or resell our products without permission;

  • fraudulent activity is suspected;

  • you initiate a dishonest payment dispute;

  • you interfere with our website or systems; or

  • suspension is required to protect our rights, customers or business.

Termination does not remove any payment obligations or liabilities arising before termination.

The sections concerning intellectual property, licensing, prohibited use, warranties, liability and indemnification will continue to apply after termination.

SECTION 21 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • the website will always be uninterrupted or error-free;

  • every download will be compatible with every device;

  • every recipe will produce identical results;

  • all information will always be complete or free from minor errors; or

  • the products will meet every customer’s personal expectations.

Where applicable law provides mandatory warranties or consumer protections, those rights remain unaffected.

SECTION 22 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ultimate Collection of Brownies and its owners, employees, contractors, service providers and affiliates will not be liable for indirect, incidental, special or consequential loss arising from:

  • your use or inability to use the website;

  • your use of a digital product;

  • lost files or data;

  • device or software incompatibility;

  • recipe outcomes;

  • ingredient substitutions;

  • food preparation or storage;

  • business losses;

  • loss of profits; or

  • unauthorised access caused by your failure to secure your account or download link.

Where liability cannot legally be excluded, our liability will be limited to the remedies required by law.

Where permitted, our total liability relating to a purchased product will not exceed the amount you paid for that specific product.

SECTION 23 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Ultimate Collection of Brownies and its owners, employees, contractors and service providers from claims, losses or expenses arising from:

  • your breach of these Terms;

  • your unlawful use of our website or products;

  • your unauthorised reproduction, resale or distribution of our content;

  • your violation of another person’s rights; or

  • content or materials submitted by you.

SECTION 24 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

SECTION 25 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with our Privacy Policy, Refund Policy and other policies displayed on our website, constitute the entire agreement between you and Ultimate Collection of Brownies concerning your use of our website and digital products.

SECTION 26 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations where reasonably necessary as part of a business transfer, restructuring or service-provider arrangement.

SECTION 27 – GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the laws of the Republic of South Africa, subject to any mandatory consumer-protection rights that may apply in the customer’s country of residence.

Any dispute will be subject to the jurisdiction of the appropriate courts of South Africa, unless applicable consumer law requires otherwise.

SECTION 28 – CHANGES TO THESE TERMS

We may update or replace these Terms from time to time.

The latest version will be published on this page with the effective date shown below.

Changes will apply from the date they are published unless otherwise stated.

Your continued use of our website or purchase of products after updated Terms become effective constitutes acceptance of the revised Terms.

Changes will not remove any mandatory rights that applied to an order at the time it was placed.

SECTION 29 – CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Trading name: Ultimate Collection of Brownies
Email: ultimatebrownies01@gmail.com

Effective date: 26 July 2026

This version is suitable as a strong website draft, but because it is a legal policy, it should be reviewed against your exact selling platform, South African consumer law and the countries where you sell.